Fri Aug 22 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The wireless charging unit/electrical system failed. The unit is still in the vehicle and available for inspection upon request. How was your safety or the safety of others put at risk? While driving with all doors securely closed, the system displays false “door open” error messages and disables the wireless charging function. These false alerts distract the driver and could cause confusion or unsafe reactions. The issue undermines confidence in the reliability of the vehicle’s electrical and safety systems. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Toyota dealership confirmed the problem and reported replacing the wireless charging unit, but the defect persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected by the Toyota dealership and reviewed by Toyota Customer Care. Toyota denied further assistance (Case #250811002888, letter dated August 21, 2025). Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Shortly after purchase, the vehicle displayed false “door open” messages when attempting to use the wireless charger. These warnings cause the system to stop charging and continue to appear despite the dealer’s attempted repair.
| Number of Reported Deaths | Number of Reported Injuries | Was There a Fire? | Was Medical Attention Required? |
|---|---|---|---|
| 0 | 0 | No | No |
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