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2014 HYUNDAI SONATA
Fri Aug 22 2025
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Complaint Summary
Engine Failure. After taking my Hyundai listed above in for repairs to the air conditioning not working properly and while in custody of Jeff's Automotive Service, here in Sterling, IL 61081, the engine suddenly died out while they were test driving the car. They were able to jump start it once, and then it died out again while driving it. This time the car could not be restarted by all means possible. Being in the shop, other possible causes were checked and not one of them worked. The Engine is completely DEAD. After Checking for possible causes online it was found that a recall for the very same Engine Failure had been done back in 2017/2018.\n" + 'For unknown reasons, I was never notified nor did I ever received such notice. Now at this time, we have contacted a local dealer and they state that because the auto had not been taken in for the recall repairs, it no longer "qualifies" for free repairs and any repairs would have to be paid for. Upon checking the NHTSA website, it states that there are no time limits on the repairs. I was going to contact National Hyundai Corp to inquire about it, but decided instead to file a complaint with you. 'The question is: Is my car still eligible for the Recall Repairs under the Hyndai Mfg Recall #162 'of March 31, 2017? Recall Number 17V2260000??? Given the fact that i did not receive their notification if indeed, one was sent, and I was totally unaware of this Recall???. I sincerely\n' + 'believe that under the laws and procedures, I should still be eligible for this Recall Repair of\n' + 'their Faulty Engine Failure in my automobile listed above. \n' + 'Therefore I am at this time requesting an investigation and a decision before I make any attempts to contact Hyundai Mfg directly. Also as part of my inquiries I spoke to the Service Department of Schimmer Hyundai in Peru, IL the closest dealer to me, and after checking the VIN number I was to
Associated Stats:
| Number of Reported Deaths | Number of Reported Injuries | Was There a Fire? | Was Medical Attention Required? |
|---|---|---|---|
| 0 | 0 | No | No |
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