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2024 RAM PROMASTER BEV
Thu Sep 26 2024
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Recall Summary
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
The issue:
A loss of drive power can increase the risk of a crash.
How to resolve this:
Dealers will update the MCPA software, free of charge. Owner notification letters are expected to be mailed October 10, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Affected component:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
Additional notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
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