2024-2025 LINCOLN NAUTILUS
Fri Dec 20 2024
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Summary
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
How to resolve this:
Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters are expected to be mailed January 13, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
What happens if you don't resolve this:
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Affected component:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Additional notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.