2024-2025 GEM ELXD
Thu Dec 26 2024
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Summary
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
How to resolve this:
Dealers will tighten the mounting screws, free of charge. Owner notification letters are expected to be mailed January 15, 2025. Owners may contact GEM customer service at 1-800-688-8680.
What happens if you don't resolve this:
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Affected component:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Additional notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.