2023 AUDI Q5
Wed Feb 12 2025
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Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi Q5 PHEV vehicles. The high-voltage battery may overheat.
How to resolve this:
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk are expected to be mailed April 11, 2025. A second notice will be sent once the final remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands previous NHTSA recall number 24V-898.
What happens if you don't resolve this:
A high-voltage battery that overheats increases the risk of a fire.
Affected component:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Additional notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.