2022-2024 VOLKSWAGEN TIGUAN
Wed Feb 12 2025
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Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
How to resolve this:
Dealers will update the camera control unit software, free of charge. Owner notification letters are expected to be mailed April 11, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
What happens if you don't resolve this:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Affected component:
BACK OVER PREVENTION:SOFTWARE
Additional notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.